Campus Bookstore

How do I access my Slingshot Account?

1. Visit huntington.slingshotedu.com
2. Click the Log In button in the top right corner of the home screen
3. All registered students already have an account - use your student login for your institution or your full student email address and student ID as the password.
4. View or adjust your course material subscription preference selection under the "My Account" tab – You can also update your shipping preference to ensure books are delivered exactly where you would prefer.
5. No need to place an order! If you opt-in on the My Account page, we’ll automatically handle everything and deliver to your campus residence or ship all required course materials right to you before your class start date.

If you choose to opt out of the Slingshot program, you can still buy books a la carte from the Campus Store. Place an order online, or visit the Campus Store to place an order in person. Questions? Visit our FAQ section or send us an email at support@slingshotedu.com.

How do I log into the campus store website?

After clicking the Campus Gear Store link, click on the 'Log In' link at the top right of this page. You already have an account. Your account is your student login for your email. If for any reason this is not working, click on the “Forgot Password” link and follow the prompts.

How do I track a book shipment?

After having logged into this website, navigate to the “Transaction History” tab.
Click the drop-down arrow to the left of the transaction to see the details of the transaction, which includes a tracking number if the item was shipped.

How do I return a rental book at the end of a course?

If you originally picked up your items from the campus store or had them delivered to on-campus housing, return them to the campus store for processing. If your rental books were originally shipped to you, we will provide a return shipping label to ship your rental books back to us from within the Continental United States for free. Just log in to your account on this website, find the outstanding rental books you’d like to return from the “My Course Materials” tab, and click “Return”. The on-screen prompt will help you print out your label.

How do I return course materials that I don't need?

Contact the Campus Store, or Customer Support in order to provide return authorization. Course materials have specific return policies dependent upon the method by which they were obtained, as well as if they are digital or physical, and whether or not you are still enrolled in the class.

How do I contact you if I have other questions?

Feel free to stop by the Campus Store or call during the posted hours of operation. Additionally, our Customer Support team has a variety of channels available to you 7 days a week. Please visit www.slingshotedu.com/support to reach out.

Obtaining Course Materials

How are course materials provided? Am I signed up for Slingshot automatically?

At your school, all students are opted in to Slingshot when they start their program with a preference for rental books set as the default. You will stay opted in for future terms unless you choose to opt out. Any student can opt out or return unneeded books, but we can’t guarantee we will have books for students that are opted out. Students that have opted out can still place online orders from this website or the Campus Store.

What options do I have for course material type? Will I always get my preference?

On the My Account page of this website, you can set a course material preference (Rent, Digital, New, or Used). Usually, we can provide your selected preference, however, in the event that your preferred type isn’t available we will automatically substitute.

How are course materials delivered?

By default, students that live on campus will have their initial order of physical materials delivered to your campus residence. Any materials that arrive after that initial delivery can be picked up in the Campus Store. If you live off campus, all of your materials can be picked up in the Campus Store. You’ll receive an email when your items are ready to pick up. If you want to receive your books in another way, you can choose a shipping preference of either Pickup or Mail on the My Account page of this website. All students will receive emails notifying you about any digital course materials you may have received.

What if an item is missing from my package?

Check the packing list and see if it indicates items may be arriving in separate packages, or digitally. To view details about your specific course materials, login to your Slingshot account by clicking Login above. If you are missing an item that shows it was included in this same package, visit the Campus Store or contact Customer Support for assistance as soon as possible.

What if I ADD a course?

If you add a course, we will automatically receive your enrollment information and process a new order for any materials that you need. An email notification will be sent as soon as the item(s) is available.

What if I DROP a course?

Digital materials are automatically returned for you. For physical materials, you have up to 7 days after the semester start date, or before the end of the institution's drop/add period, to receive a 100% refund, confirmed by your no longer having enrollment passed to Slingshot or providing evidence of the drop.

If I received a damaged book, what should I do?

We use a system to track slightly damaged books. If you are unhappy with the condition of your book visit the Campus Store or contact Customer Support as soon as possible. We will attempt to provide a replacement item or mark the book as damaged in our systems. Marking a book as damaged prevents an additional charge when the title is returned. If you return a book at the end of the course that is damaged, and it does not bear the proper damaged markings, you will be charged for the cost of the book.

What is Slingshot's return policy?

Any item provided through Slingshot may be returned during the first week of class without penalty. Some digital restrictions apply; see Digital Course Materials section below.

Does Slingshot operate during the summer?

It does not. Even if you've opted into the Slingshot program during fall and spring semesters, you will need to specifically purchase your books from this website for any summer courses.

Digital Course Materials

How do I access digital items?

Digital materials can be accessed through this website under the My Course Materials page after logging in. Once a digital item is available, you will receive an email notification, which may come after a physical shipment has gone out. Additional digital items could be accessible directly in the course LMS.

What is a digital expiration date?

Digital items vary in regard to the license duration. Some will have an expiration date (viewable under “My Course Materials”) while others have a lifetime license. If there is an expiration date, that item will no longer be accessible after the expiration date. If you need the same item again, all notations you make will still be present, but it can only be accessed while you have an active license for the material.

What if I need to return a digital item?

Digital items fall outside normal return and refund policies, as publishers have different policies on digital. Digital items are refundable within 14 days of the first day of access, or thirty (30) days after the purchase is made, whichever occurs first. Some digital materials have shorter return windows designated by their publishers. Additionally, we cannot fulfill refund requests if more than 10% of the product has been viewed and/or if any page(s) of the product has been printed. We recommend contacting the Campus Store or Customer Support as soon as possible if you need to return a digital item.

Rental Textbooks

Can I write or highlight in my rented textbook?

Yes, we want you to treat the book like it’s your own. However, do be courteous and remember that someone will be using that book after you, so don’t go overboard and ruin the experience for the next renter.

How do I return my rental books?

Return your books to the Campus Store at the end of the semester. It’s a quick and simple process. Alternatively, you can ship your books back to us for free. Just log in to your online account, click Return Rentals, and indicate the items you’d like to return. The system will walk you through the process.

How do I know when my rentals are due?

Generally, rentals are due either on the last day of your course or within the first few days thereafter. To find the exact date, visit the My Course Materials page on this website, where you can view your outstanding rentals as well as the date they are due.

What if I decide to keep a rental book, or I miss the rental due date?

Rentals that are not returned by the due date will have a rental not returned fee charged to your student account, and the item will be converted into a purchase. Billed materials can be returned within 14 days of their billing date for an 80% refund. Contact the Campus Store, or Customer Support, for assistance. Alternatively, you can proactively find buyout options for any current rental book under Purchase Rental on the My Course Materials page on this website, or by reaching out to the Campus Store or Customer Support.

What if I need to keep my book longer than the rental period?

You can extend a rental by going to the My Course Materials page on this website, finding the book that you need to extend the due date on, and clicking Extend Rental.

Online Orders (For Opted Out Students)

Do I need to place an online order if I'm opted in to Slingshot?

No, you do not. Slingshot is an automatic fulfillment service that provides all your required course materials for you without the need for you to place individual orders.

What are my shipping options for online orders?

You can see your shipping options, and the cost of each, at checkout. Generally, you will have two options: pick up in store or ship to home.

How can I track my online order?

Once you have placed an order through the website, you can view the order status and tracking number (if applicable) by logging into this website and navigating to the Transaction History page.

How long will it take to receive my order?

The amount of time it takes to get your books depends on the shipping method you choose and availability of product. Generally, orders are processed within 4-7 business days after you place them and in stock items will ship or be available to pick up within 1 business day. Please note that many of our course materials have digital options that provide you with instant access. When choosing the book condition preference, select Digital for instant access.

What is the online order return policy?

Online orders can be cancelled or returned within 48 hours of purchasing with no penalty. Books returned 3-7 days after purchase are subject to a 20% restocking fee. If you drop the class, you can return your book up to 7 days after the course start date or before the end of your institution’s drop/add period, when you provide proof of your course drop. Items must be returned in the original condition that they were provided. Some digital restrictions apply; see Digital Course Materials section for more details.

Other Questions

I already own some books. Do you buy back books?

We would love to buy your book! Visit our buyback website at buyback.slingshotedu.com, where you can sell books any time.

How can I contact you with other questions?

Feel free to stop by the Campus Store or call during the posted hours of operation. Additionally, our Customer Support team has a variety of channels available to you 7 days a week. Please visit https://www.slingshotedu.com/support to reach out.

Obtaining Course Materials

How are course materials provided? Am I signed up for Slingshot automatically?

At your school, all students are opted in to Slingshot when they start their program with a preference for rental books set as the default. You will stay opted in for future terms unless you choose to opt out. Any student can opt out or return unneeded books, but we can’t guarantee we will have books for students that are opted out. Students that have opted out can still place online orders from this website or the Campus Store.

What options do I have for course material type? Will I always get my preference?

On the My Account page of this website, you can set a course material preference (Rent, Digital, New, or Used). Usually, we can provide your selected preference, however, in the event that your preferred type isn’t available we will automatically substitute.

How are course materials delivered?

By default, all Slingshot order items will ship to the address on file with the school. If you’d like them to ship elsewhere, please be sure to update the shipping address on file with the school at least one month prior to the course start date. If you want to receive your books in another way, you can choose a shipping preference of either Pickup or Mail on the My Account page of this website. All students will receive emails notifying you about any digital course materials you may have received.

What if an item is missing from my package?

Check the packing list and see if it indicates items may be arriving in separate packages, or digitally. To view details about your specific course materials, login to your Slingshot account by clicking Login above. If you are missing an item that shows it was included in this same package, visit the Campus Store or contact Customer Support for assistance as soon as possible.

What if I ADD a course?

If you add a course, we will automatically receive your enrollment information and process a new order for any materials that you need. An email notification will be sent as soon as the item(s) is available.

What if I DROP a course?

Digital materials are automatically returned for you. For physical materials, you have up to 7 days after the semester start date, or before the end of the institution's drop/add period, to receive a 100% refund, confirmed by your no longer having enrollment passed to Slingshot or providing evidence of the drop.

If I received a damaged book, what should I do?

We use a system to track slightly damaged books. If you are unhappy with the condition of your book visit the Campus Store or contact Customer Support as soon as possible. We will attempt to provide a replacement item or mark the book as damaged in our systems. Marking a book as damaged prevents an additional charge when the title is returned. If you return a book at the end of the course that is damaged, and it does not bear the proper damaged markings, you will be charged for the cost of the book.

What is Slingshot's return policy?

Any item provided through Slingshot may be returned during the first week of class without penalty. Some digital restrictions apply; see Digital Course Materials section below.

Digital Course Materials

How do I access digital items?

Digital materials can be accessed through this website under the My Course Materials page after logging in. Once a digital item is available, you will receive an email notification, which may come after a physical shipment has gone out. Additional digital items could be accessible directly in the course LMS.

What is a digital expiration date?

Digital items vary in regard to the license duration. Some will have an expiration date (viewable under “My Course Materials”) while others have a lifetime license. If there is an expiration date, that item will no longer be accessible after the expiration date. If you need the same item again, all notations you make will still be present, but it can only be accessed while you have an active license for the material.

What if I need to return a digital item?

Digital items fall outside normal return and refund policies, as publishers have different policies on digital. Digital items are refundable within 14 days of the first day of access, or thirty (30) days after the purchase is made, whichever occurs first. Some digital materials have shorter return windows designated by their publishers. Additionally, we cannot fulfill refund requests if more than 10% of the product has been viewed and/or if any page(s) of the product has been printed. We recommend contacting the Campus Store or Customer Support as soon as possible if you need to return a digital item.

Rental Textbooks

Can I write or highlight in my rented textbook?

Yes, we want you to treat the book like it’s your own. However, do be courteous and remember that someone will be using that book after you, so don’t go overboard and ruin the experience for the next renter.

How do I return my rental books?

Return your books to the Campus Store at the end of the semester. It’s a quick and simple process. Alternatively, you can ship your books back to us for free. Just log in to your online account, click Return Rentals, and indicate the items you’d like to return. The system will walk you through the process.

How do I know when my rentals are due?

Generally, rentals are due either on the last day of your course or within the first few days thereafter. To find the exact date, visit the My Course Materials page on this website, where you can view your outstanding rentals as well as the date they are due.

What if I decide to keep a rental book, or I miss the rental due date?

Rentals that are not returned by the due date will have a rental not returned fee charged to your student account, and the item will be converted into a purchase. Billed materials can be returned within 14 days of their billing date for an 80% refund. Contact the Campus Store, or Customer Support, for assistance. Alternatively, you can proactively find buyout options for any current rental book under Purchase Rental on the My Course Materials page on this website, or by reaching out to the Campus Store or Customer Support.

What if I need to keep my book longer than the rental period?

You can extend a rental by going to the My Course Materials page on this website, finding the book that you need to extend the due date on, and clicking Extend Rental.

Online Orders (For Opted Out Students)

Do I need to place an online order if I'm opted in to Slingshot?

No, you do not. Slingshot is an automatic fulfillment service that provides all your required course materials for you without the need for you to place individual orders.

What are my shipping options for online orders?

You can see your shipping options, and the cost of each, at checkout. Generally, you will have two options: pick up in store or ship to home.

How can I track my online order?

Once you have placed an order through the website, you can view the order status and tracking number (if applicable) by logging into this website and navigating to the Transaction History page.

How long will it take to receive my order?

The amount of time it takes to get your books depends on the shipping method you choose and availability of product. Generally, orders are processed within 4-7 business days after you place them and in stock items will ship or be available to pick up within 1 business day. Please note that many of our course materials have digital options that provide you with instant access. When choosing the book condition preference, select Digital for instant access.

What is the online order return policy?

Online orders can be cancelled or returned within 48 hours of purchasing with no penalty. Books returned 3-7 days after purchase are subject to a 20% restocking fee. If you drop the class, you can return your book up to 7 days after the course start date or before the end of your institution’s drop/add period, when you provide proof of your course drop. Items must be returned in the original condition that they were provided. Some digital restrictions apply; see Digital Course Materials section for more details.

Other Questions

I already own some books. Do you buy back books?

We would love to buy your book! Visit our buyback website at buyback.slingshotedu.com, where you can sell books any time.

How can I contact you with other questions?

Feel free to stop by the Campus Store or call during the posted hours of operation. Additionally, our Customer Support team has a variety of channels available to you 7 days a week. Please visit https://www.slingshotedu.com/support to reach out.

Obtaining Course Materials

Am I signed up for Slingshot automatically? How are course materials provided?

You are not signed up automatically. You can still place online orders from this website or the campus store.

How are course materials delivered?

By default, all Slingshot order items will ship to the address on file with the school. If you’d like them to ship elsewhere, please be sure to update the shipping address on file with the school at least one month prior to the course start date. If you want to receive your books in another way, you can choose a shipping preference of either Pickup or Mail on the My Account page of this website. All students will receive emails notifying you about any digital course materials you may have received.

Online Orders (For Opted Out Students)

Do I need to place an online order if I'm opted in to Slingshot?

No, you do not. Slingshot is an automatic fulfillment service that provides all your required course materials for you without the need for you to place individual orders.

What are my shipping options for online orders?

You can see your shipping options, and the cost of each, at checkout. Generally, you will have two options: pick up in store or ship to home.

How can I track my online order?

Once you have placed an order through the website, you can view the order status and tracking number (if applicable) by logging into this website and navigating to the Transaction History page.

How long will it take to receive my order?

The amount of time it takes to get your books depends on the shipping method you choose and availability of product. Generally, orders are processed within 4-7 business days after you place them and in stock items will ship or be available to pick up within 1 business day. Please note that many of our course materials have digital options that provide you with instant access. When choosing the book condition preference, select Digital for instant access.

What is the online order return policy?

Online orders can be cancelled or returned within 48 hours of purchasing with no penalty. Books returned 3-7 days after purchase are subject to a 20% restocking fee. If you drop the class, you can return your book up to 7 days after the course start date or before the end of your institution’s drop/add period, when you provide proof of your course drop. Items must be returned in the original condition that they were provided. Some digital restrictions apply; see Digital Course Materials section for more details.

Digital Course Materials

How do I access digital items?

Digital materials can be accessed through this website under the My Course Materials page after logging in. Once a digital item is available, you will receive an email notification, which may come after a physical shipment has gone out. Additional digital items could be accessible directly in the course LMS.

What is a digital expiration date?

Digital items vary in regard to the license duration. Some will have an expiration date (viewable under “My Course Materials”) while others have a lifetime license. If there is an expiration date, that item will no longer be accessible after the expiration date. If you need the same item again, all notations you make will still be present, but it can only be accessed while you have an active license for the material.

What if I need to return a digital item?

Digital items fall outside normal return and refund policies, as publishers have different policies on digital. Digital items are refundable within 14 days of the first day of access, or thirty (30) days after the purchase is made, whichever occurs first. Some digital materials have shorter return windows designated by their publishers. Additionally, we cannot fulfill refund requests if more than 10% of the product has been viewed and/or if any page(s) of the product has been printed. We recommend contacting the Campus Store or Customer Support as soon as possible if you need to return a digital item.

Rental Textbooks

Can I write or highlight in my rented textbook?

Yes, we want you to treat the book like it’s your own. However, do be courteous and remember that someone will be using that book after you, so don’t go overboard and ruin the experience for the next renter.

How do I return my rental books?

Return your books to the Campus Store at the end of the semester. It’s a quick and simple process. Alternatively, you can ship your books back to us for free. Just log in to your online account, click Return Rentals, and indicate the items you’d like to return. The system will walk you through the process.

How do I know when my rentals are due?

Generally, rentals are due either on the last day of your course or within the first few days thereafter. To find the exact date, visit the My Course Materials page on this website, where you can view your outstanding rentals as well as the date they are due.

What if I decide to keep a rental book, or I miss the rental due date?

Rentals that are not returned by the due date will have a rental not returned fee charged to your student account, and the item will be converted into a purchase. Billed materials can be returned within 14 days of their billing date for an 80% refund. Contact the Campus Store, or Customer Support, for assistance. Alternatively, you can proactively find buyout options for any current rental book under Purchase Rental on the My Course Materials page on this website, or by reaching out to the Campus Store or Customer Support.

What if I need to keep my book longer than the rental period?

You can extend a rental by going to the My Course Materials page on this website, finding the book that you need to extend the due date on, and clicking Extend Rental.

Other Questions

I already own some books. Do you buy back books?

We would love to buy your book! Visit our buyback website at buyback.slingshotedu.com, where you can sell books any time.

How can I contact you with other questions?

Feel free to stop by the Campus Store or call during the posted hours of operation. Additionally, our Customer Support team has a variety of channels available to you 7 days a week. Please visit https://www.slingshotedu.com/support to reach out.